SHOP POLICIES  AND FAQ'S

Wondering about our general policies on shipping, ordering, trading, and payments? Check out the following descriptions!

1: ORDERING BASICS

Each image represents one cap. If you order more than one of any image I may or may not have extras available. If I don't, I'll refund you, or email you to ask if you have substitutes. I reserve the right to limit quantities for any reason.

In some cases, if I have multiples in similar condition of the image I have posted, the image may not be of the actual cap you will receive, but will be comparable. I accept returns if you find the condition unsatisfactory.

2: PAYMENT OPTIONS

We accept cashier's checks, money orders and personal checks. There will be a $30 charge on all returned checks. I may wait 7-10 days for a check to clear from new customers. We also accept PayPal.

Send payment to:

PHIL PFEIFFER

15746 N 56 ST

LINCOLN NE 68514

Email address is: sodacrowns@aol.com

3: SHIPPING COSTS

—Within the U.S., S&H is $3.65 for as many caps as you want to be shipped in one package, and that includes tracking. Insurance is extra, but optional. (See postal service web site USPS and view value chart) or ask for a quote.

—Canada S&H is $10.00 up to but not exceeding 8 oz. (about 45 cork-lined caps).

—International S&H is $13.50 for Italy, Spain, Germany, France, UK up to but not exceeding 8 oz. (about 45 cork-lined caps)..

—S&H is $13.50 for Czech Republic, Greece, Russian Federation, Poland up to but not exceeding 8 oz. (about 45 cork-lined caps).

—S&H to Hong Kong is $13.50 up to but not exceeding 8 oz. (about 45 cork-lined caps).

—For all other countries, please ask for a quote.

PLEASE include your mailing address, email address and phone number to expedite your order. Your information WILL NOT be sold or shared with any other entity.

All packages are shipped first-class within the U.S., unless they exceed 13 oz. In that case, they will be shipped Priority.

4: SHIPPING TIME

Please allow 10-15 business days for your item to be shipped. You will be sent a tracking number when your package is shipped. All orders are placed in queue when payment is received.

 

I am a collector, too, so I know we like to receive our caps as quickly as possible. However, please understand that I must pull and ship orders from Sodacrowns.com in between eBay auctions and as my full-time job permits.

 

Thank you for your patience.

5: ORDERING AND SHIPPING FAQ'S

Q. Does Sodacrowns.com trade for caps?

A. Maybe, but not usually. Sodacrowns.com prefers U.S. cork-lined soda or beer used and unused.

Q. Does Sodacrowns.com trade for world-wide plastic-lined beer or soda caps?

A. Very seldom

Q. What caps will Sodacrowns.com trade for?

A. Sodacrowns.com will trade for crowncaps from products not made as a beverage that he finds of interest such as insecticides, cleaners, laundry detergent, motor oil, cooking sauce, perfume, citrate of magnesia, maple syrup, honey, mustard, and seeds.

Q. If my package is lost or damaged in the mail will Sodacrowns.com replace or refund lost or missing caps or for lost or damaged packages?

A. NO, unless Sodacrowns.com deems itself liable. Sodacrowns.com encourages the use of insurance when it makes sense.

6: REFUNDS AND ORDER CANCELLATIONS

Q. What if Sodacrowns.com cannot fill all of the crowns in my order because some have been sold?

A. Buyer will be given a credit to be used on future orders, or a check will be sent for the credit with the order.

If buyer requests a refund through Paypal, 88% of that amount can be refunded through Paypal due to the fact that Paypal's policies do not refund fees to the buyer. The fees are now taken from the seller's account.

 

Q. What if I choose to cancel my order for some reason?

A. Sodacrowns.com charges an 18% re-stocking fee and will refund the balance to the buyer.

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